Dear Valued Customer,

We are sending you this announcement to keep you up-to-date about developments which may affect your services with us.

First, following the coming into effect on 1st February 2020, of the recently promulgated Finance Act, and in compliance with this Act, we have revised the VAT rate applicable to all our services from 5% to 7.5% as required by the Act. Accordingly, kindly note that in accordance with this Act, this rate now applies to all invoiced but unpaid services as at the effective date of the Act, 1st February 2020, even if the services were originally invoiced at the old rate of 5%.

Second, we are pleased to inform you that we have revised the inode limits of all our shared hosting plans upwards. These limits have now been doubled on all our shared hosting plans, compared to what they used to be. This is in line with our policy of being responsive to your feedback and ensuring you continue to enjoy the superlative hosting experience you have come to appreciate from McReal. At McReal, we listen. If there is still one more thing you believe we can still do to further improve your hosting experience with us, please do not hesitate to let us know.

Third, to ensure you can easily reach us at any time you feel the need to, we have enhanced and reactivated our online chat tool on our website and added a Whatsapp chat tool, as well, for those who prefers this. Please let us know if these are helpful to you.

Should you require clarifications on any of the above, please do not hesitate to contact us through the usual channels, or respond to this announcement.

As always, we thank you for your time and patronage.

Management Team
McReal Online Net. Sys. Ltd.

Monday, February 3, 2020

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